Privacy Policy

Effective Date: June 1, 2019

Your privacy is very important to us. Our Privacy Policy explains what data Ropegun (“Ropegun”, “we”, “us”, or “our”) collects, how we collect that data, and all uses of that data in relation to our mobile application and website (collectively, the “Service").

To understand the terms governing our services, please read our Terms of Use.

Our Privacy Policy applies to all visitors, users, and anyone who has access to the Service (“Users"). We also explain our data retention/deletion policies and describe how Users can revoke consent and request deletion of data in our Privacy Policy.

This policy was written in English. To the extent a translated version conflicts with the English version, the English version controls. Unless indicated otherwise, this Privacy Policy does not apply to third party products or services or the practices of companies that we do not own or control, including other companies you might interact with on or through our Service.

Ropegun headquarters are in San Luis Obispo, California and our Service is provided to you by Ropegun, Inc. Questions or comments about this Privacy Policy, our Terms of Service, or our Service can be submitted by email to contact@ropegun.io or by mail to the address below:

Ropegun, Inc.
872 Higuera Street
San Luis Obispo, CA 93401
USA

Data Collection and Storage

Information about you that directly or indirectly identifies you is collected by Ropegun if you choose to share it with us.

Account Information

We collect your first name, last name, username, e-mail address (collectively “Basic Information”) and your password when you register for a Ropegun account.

We collect information that you choose to provide for your user profile including your age, height, ape index, weight, and profile image (collectively “Profile Information”).

Session Information

We collect data when you save a recorded session with Ropegun to provide and continuously and improve our Service.

Information that is collected when you choose to save session includes date, time, duration, total vertical distance traveled up, geo-location, number of climbs, climbing discipline type, relative altitude changes, number of climbs, max-height of each climb, duration of each climb, difficulty rating of each climb, session title, session description, session location, and whether climbs were added manually or detected automatically for each climb (collectively “Session Information”).

We use Session Information to calculate and collect other data such as but not limited to the percent of time you spent on the wall relative to your total session duration (collectively “Calculated Session Information”).

Usage Information

We collect information about how you use our Service through third-party applications such as Google Analytics and App Store Connect (collectively “Usage Information”). Session Information may be used to calculate other usage information by Ropegun, for example, the average number of sessions saved by Users in a week (collectively “Calculated Usage Information”).

We collect the total number of shakas a saved session has received. Information such as who has seen, interacted with, or added one or more shakas to a session post is not collected.

Location Information

We only track, process, and collect your device location and relative altitude changes when you are recording or saving a session with Ropegun. Tracking and processing your device location when recording a session allows us to automatically detect your climbs which optimizes the core feature of our Service.

If you choose not to share your device location while using Ropegun, you can record sessions adding climbs and their relevant data manually.

Data Use and Sharing

Ropegun uses the information we collect to operate and improve our Service. For example, Session Information and Calculated Session Information is used to provide performance analytics to Users and generate charts to display long and short term performance trends for Users. Additionally, Usage Information and Calculated Usage Information may be used better understand and track how our Service is used so that it can be improved.

Aggregate Data

Information we collect and aggregate may be used to understand how to market our Service, in conversations with existing or potential business partners, to understand how our Service is being used, to understand the demographics of our Users, to make public, or to sell (collectively, for “Business Purposes”). For example, we might use, share or sell information such as the average age of our Users. Sharing Profile Information such as your age is not required.

We do not sell your personal information.

Public Data

When you create an account for our Service, your first name, last name, and username is visible to all Users. This information is made available to all Users so that they may search for other Users and invite them to a team.

Shared Data

Ropegun is a social network. Your first name, last name, username, and profile image is visible to any User. This allows any User to search for, discover, and invite any other User to a team. Information that does not include your first name, last name, username, and profile image is private by default.

Your first name, last name, username, and email is used by Ropegun to respond to your requests, to provide you with our Service, and to notify you of changes to our Terms of Service or Privacy Policy.

If you choose to create or join a team, all Profile Information, Session Information, and Calculated Session Information will be visible to all members of those teams. This allows us to display team leaderboards and for team members to compare themselves directly to each other. It also allows team members to view and add shakas to your sessions. Including Profile Information in your profile is not required to use our Service nor is it required to join a team. Leaving a team you joined or deleting a team you created will revoke access to your Profile Information, Session Information, and Calculated Session Information from all members of that team that you do not share any other teams with. You can leave a team anytime by viewing the team, selecting ‘manage team’, and selecting ‘leave team.’

Change of Ownership

If Ropegun, or a part of Ropegun, is sold to or transferred to another organization in the case of a merger, acquisition, bankruptcy, dissolution, liquidation, business combination, securities offering, reorganization or another similar transaction, your information may be shared or transferred to the buyer or transferee.

Legal Responsibility

Ropegun may access, preserve, and share your information if it is required by law, or if it is required to protect ourselves, you, or others from harm, fraud, or illegal activity.

Service Providers

Information collected by Ropegun will be shared with third-party organizations that help us provide our Service as is reasonably necessary.

Other Uses

We may use information that we collect to develop and test new products or features, to diagnose or fix technology problems, automatically update the Ropegun application on your device.

Privacy Policy Updates

Ropegun reserves the right to modify and update this Privacy Policy at any time. If updates are made to this Privacy Policy, it will be updated on our Services in a timely manner. If the material of the Privacy Policy changes, we will notify Users with verified accounts via e-mail. If you object to this Privacy Policy, or any future changes to this Privacy Policy, stop using our Service and delete your account in the Ropegun app by viewing your profile, selecting the settings in the top right corner, then selecting ‘delete account.’